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Stewardship at Oregon’s Leading European Automotive Workshops

OUR PLEDGE TO YOU, OUR CLIENT
  • We’ll inform you about which components do what.
  • We’ll inform you if we find additional items requiring attention on your vehicle and the priority they should be given.
  • We’ll inform you of opportunities to save on labor by combining specific repairs or performance modifications.
  • We’ll inform you if a comparable or superior aftermarket component is available at a lower cost than the factory part.
  • We’ll inform you if a comparable or superior aftermarket component is available that offers better longevity than the factory part.
  • We’ll inform you if a component is accidentally damaged during service and install a replacement at no cost to you.
  • We’ll inform you if your vehicle requires more time than anticipated and provide an updated completion schedule.
  • We’ll inform you if a request falls outside our professional scope and refer you to a trustworthy associate who can assist.
ENVIRONMENTAL POLICY

We take the environment very seriously, promoting sustainability and green shop practices to reduce our impact on the planet as much as possible. Here are a few ways in which we do this:

  • Waste oils: Collected and recycled.
  • Waste plastics, paper, and cardboard: Collected, recycled, composted, and/or reused where possible.
  • Waste metals: Collected and recycled.
  • Styrofoam: Collected, reused, and recycled.
  • Packaging: Whenever possible, we reuse packaging and boxes. We source packaging locally when needed.
  • Non-reusable materials: Disposed of through industrial waste collections.

We are:

  • Recycle at Work certified business
  • EcoBiz certified business

We are working on becoming:

  • RecycleWorks certified business
COMMUNITY INVOLVEMENT AND SUPPORT
  • Adopt-A-Highway; sponsors
  • Adopt-A-Road; sponsors
  • Beaverton JBO (Junior Baseball Organization); sponsors
  • Cars For Success; partners
  • Clackamas Community College Automotive Technology Program Advisory Board; members
  • Clackamas County Teddy Bear Drive; volunteers
  • Deschutes County Search and Rescue; volunteer searchers
  • Doernbecher Children’s Hospital Races with Cascade Sports Car Club; volunteers
  • Dream Drives For Kids; sponsors
  • Humane Society Central Oregon; volunteers
  • Mt. Hood Ski Patrol; volunteer patrols
  • Oregon Region Porsche Club of America (ORPCA) Automotive Technology Scholarship Committee; members
  • Public Land Stewards (Bend); crew chiefs and volunteers
  • Portland Community College Automotive Technology Program Advisory Board; members
  • SOLV; volunteers
  • Sunshine Division (Portland) & The Giving Plate (Bend); volunteers
  • Susan G. Komen Race for the Cure; volunteers
  • Toys for Tots; volunteers
  • World of Speed Automotive Education Learning Center; advisors, employer partners, and guest speakers

Book an appointment

Whether it’s routine maintenance, diagnostics, or something more performance-focused, our team is here to help. Get in touch and we’ll talk through what your European vehicle needs – clearly, honestly, and without pressure.

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Testimonials

What our customers say about us

We’re proud of the long-term relationships we’ve built with European car owners across Oregon. Their words say more about our standards than we ever could.
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I have been taking my Porsche Cayenne to Matrix for regular maintenance for the past 3 years. I’m impressed with their service and especially with my most recent customer care service. They noticed that my DEF fluid pump seemed to be leaking. Instead of recommending that they fix it for me, they shared that it was most likely still under recall warranty and to call our local Porsche service company to get it fixed under the warranty program instead. This saved me thousands of dollars.

Beth Melner. Porsche Cayenne owner

I had a request for an in person interview 300 miles away when an EPC and Check Engine light kicked on in my GTI, on my birthday of all days. If you don’t know, that’s a big problem in a GTI. To make matters worse I was preparing to move. The team at Matrix not only checked my car right away, but let me leave it with them to see if they could squeeze it in. They not only got it done a week before their next appointment opening, they only charged me for parts and one hour of labor. No rush fee. No extras. I’ve never seen someone step up and go above and beyond like that. Seriously if I want to do anything major I may drive the 300 miles to come back as I know it’ll get done fast, fair, and right. They also have a really cute loaner car up front 😎

Zack B. GTi owner

Had some upgrades for my Sprinter done here. Worked with Jeremy, he’s one of the owners and soooo knowledgeable and passionate about Sprinters and European cars. He’s the real deal! I’m from out-of-town, they picked me up and dropped me off at my hotel while the work was being done. They were 100% on their predicted timeline. I am very happy with everything they did. Looking forward to my next project. I had flares installed above my wheels, blacked out Mercedes emblem (so cool!), Sherpa rack system and ladder installed plus two large expedition boxes.

Carl O’Neil. Mercedes Sprinter owner

Came in with a blown turbo on my beloved 2013 335is – Christian and crew worked with me to a get a reasonable price with full warranty and replaced the turbos. Car is running like new. Would highly recommend

Kyle Steen. BMW 335is owner

I’ve been bringing my Audi S4 to Matrix for years, and it’s truly been a pleasure every time. The team is always kind, friendly, and professional. They do exactly what they say they’re going to do, and they do it quickly — no surprises, no runaround.

The prices are always fair, and the quality of the work is top-notch. I also really appreciate how convenient and well-kept their workspace is — it just makes the whole experience easy and comfortable. It’s rare to find a shop that you actually enjoy visiting, but Matrix has earned that trust. Highly recommend!

Andy Arthur. Audi S4 owner

Prompt service and fair price. I’ve taken my Land Rover here at least years in a row for maintenance & service and always been pleased with them. Highly recommend to others.

Jan Sweeny

Excellent job fixing my Porsche Macan S. Great communication! Assisted with my extended warranty company, and exceeded expectations overall. I will be back … but hopefully not for awhile!

Brian Tompkins